Prices – All our prices are shown in Pound Sterling. We reserve the right to change prices at any time.
Delivery (UK) – Postage and packing is extra and calculated by weight. Delivery for these orders uses Royal Mails’ first class service. These rates are calculated automatically online and shown at the checkout prior to finalising your purchase.
Delivery (outside of UK) – Postage and packaging is extra and calculated by weight and destination. Delivery for these orders uses Royal Mails’ International service. These rates are calculated automatically online and shown at the checkout prior to finalising your purchase.
Conditions of Sale – All orders will be dispatched upon receipt of payment unless otherwise arranged.
Delivery (general) – An Gleann tablet products are very often made to order. Please allow up to 7 working days for your order to be processed and dispatched. If there will be a further delay the customer will be informed and offered a refund.
If you have ordered products, which are in stock or already made your order will be processed and dispatched within 2 working days.
Orders placed over the weekend will be processed on Monday or if you happen to order over a bank holiday, your order will be processed on the first working day, usually a Tuesday.
We send our packets with Royal Mail and in most cases they arrive within 1-2 working days (UK orders), 5-7 days (international orders). Proof of postage is always obtained. We accept no responsibility for loss resulting from delivery delays.
Returns, Damaged Goods & Cancellations – All sales are final. If you are not satisfied and wish to return the goods ordered for any reason, you must notify us within 7 days of receiving your order. An Gleann Cottage Produce must be notified of incorrect or damaged orders within 3 days of receipt. We accept no responsibility for goods damaged in transit.
Payment – We accept payments by credit or debit cards via the PayPal service. All card payments are made securely through the payment processing company’s website. We do not hold any customer’s credit card information other than payment amount and date.